About Us

We know small business because we are a small business.

Built from the ground up, AzayaIT understands that being a company’s IT source means more than just being another vendor. It is a partnership – one that we don’t take lightly.

We live off a simple motto:

“Guaranteed Network Uptime”

That means our technicians are always working to make sure that your employees are working too.

Operating on a fixed-rate billing system separates us from our competitors. We are able to be more preventative than reactive which shows on your bottom-line. Being able to go the extra yard for our clients regularly shows in our service. We install the best equipment, have an effortless ticketing system that sends all requests to our technicians and we have more accountability and drive than anyone else.

At AzayaIT, we are all here for the right reason and that reason is you.

what we do our process

Our values

AzayaIT has over 25 years of experience when it comes to Managed Services for any company throughout Western Mass.

History of AzayaIT

  • 1994

    Company Founding

    Started the company out of necessity due to being unemployed during the world recession. During this time, Jitu became an independent contractor for GE, providing an onsite PC technician for their clients’ service contracts.

  • 1998

    First ISP

    Established one of the first Internet Service Providers (ISP) in the Pioneer Valley.

  • 2001


    Grew big enough to move into our own building in Palmer.

  • 2005

    Fixed Cost IT introduction

    AzayaIT was the first to develop and introduce fixed cost IT services in the Pioneer Valley.

  • 2006

    Application Development

    Developed hosted enterprise class application & security data center environment for small businesses. It included Microsoft Exchange, Microsoft Share Point, Offsite Backup and few other small applications.

  • 2008

    Cisco Certified Partner

    Became Cisco Certified Partner for Unified Communications which was and is the world’s best Business Class Voice Over IP phone system.

  • 2010

    Additional Partnerships

    Became partners with HP, Barracuda, and Symantec allowing a broader range of services and coverage for our clients.

  • 2012

    Launched eZ virtual IT

    Launched eZ-Virtual IT which allowed AzayaIT to better help their clients, deploying a proper ticketing system and remote management software for our clients.

  • 2014

    Larger work facility

    Out grew our office space requiring a move to a larger building allowing more growth.

  • 2019

    eZ-Voice Introduced

    Introduced eZ-Voice which allows AzayaIT to offer the lowest cost in the market for business phone lines. Offering the eZ-Voice at an extremely competitive cost Cloud/Hosted business phone system and still continues to offer Cisco’s newest and the best in the world on premise phone system. AzayaIT is prepare for what the future will hold.